JOLYN's Response To COVID-19
To Our JOLYN Family,
During this unprecedented time, here are the steps that we are taking to keep our employees and shipping processes safe.
Enhanced Health Measures & Shipping Delays:
We have implemented enhanced health and safety measures to ensure the protection of our teams in our distribution centers, and we are grateful to them for their work and dedication. Our shipping team has been very proactive in keeping up to date with information provided by the CDC, Osha, and the California Labor Department. Precautions we are taking include asking our shipping staff to follow all recommended safety measures, wearing masks, providing extra hand sanitizing stations, sharing best practice health recommendations, and asking them to stay home if they feel unwell or have been exposed to anyone who may have contracted the virus. We intend to support our staff in every way possible during this challenging time.
Right now, you should expect a delay from when you place your order to when you receive it. Why? We ensure that our order fulfillment staff are able to socially distance for their safety (and yours). This means that orders are taking a little longer to make, pick and pack. Then shipping is taking a little longer as well, as many delivery companies are also facing similar restrictions and higher order volumes.
Online Orders
Our online store is accepting and shipping orders as usual.
Huntington Beach Store
Our Huntington Beach store is open for shopping. Please note, we do not accept online returns at our Huntington Beach store.
Stay healthy, stay safe, and we can’t wait to see you all in the water soon.
- The JOLYN Team